Contact
Talk to the people who build it
No chatbot, no ticket maze. One inbox, read by the team that writes the renderer, and answered within one business day.
Email us directlysupport@pixbix.appCall the team+919039356788
When we are aroundMon-Fri, 10:30-19:00 IST
Everything reaches the same place — sales, support, billing and partnerships. Choose the topic and it routes itself.
Send us a message
1 business day
What happens next
Written replies, on the clock
A person reads every message. These are the targets we hold ourselves to, measured from when it lands — not from when we get to it.
- General and sales
- 1 business day
- Support, paid plans
- 8 business hours
- Security disclosures
- 24 hours
- Enterprise SLA
- Per agreement
Faster than emailing
Most questions we get already have an answer written down. These five cover the bulk of them.
responsible disclosure
Reporting a vulnerability
Write to support@pixbix.app with [security] in the subject and steps to reproduce.
- Acknowledged within 24 hours
- No action against good-faith research
- Credit in the fix note, if you want it
In return we ask that research respects user privacy and avoids service disruption.